Platform-native products, built from the same delivery discipline ACSA sells as services.
One for asset-heavy manufacturers, one for every enterprise running on data and AI.
ServiceCPQ
You sell the machine once. You service it for twenty years.
ServiceCPQ turns your installed base into recurring revenue — quote parts and configured machines in minutes, automate warranty, and monetise every field alert. One platform, built for machinery manufacturers.
ServiceCPQ is an AI-native platform that unifies product configuration, service history and warranty terms into a single knowledge graph — so sales, service and warranty teams stop working from disconnected systems and start working from one source of truth.
It's built to sit alongside the systems a manufacturer already runs: ERP, PLM, CRM, telematics, dealer management and parts catalogs. No rip-and-replace.
Six modules
AI-led CPQ
Knowledge-graph-driven variant configuration for engineered, made-to-order equipment — quote complex, configured machines in minutes instead of days.
After-Sales CPQ
Conversational service quoting that moves from fault diagnosis straight to an accurate, priced quote — built for the technician or dealer who needs an answer in the field.
Warranty Automation
AI agents handle claims intake, adjudication and settlement, cutting a process that traditionally takes weeks down to hours — without losing the audit trail a warranty program needs.
Parts Management
Inventory optimization and pre-call quoting that gets the right part identified and priced before a technician leaves for the job site.
Asset Health & Alert Monetization
Telemetry-driven signals turn a failure warning into a proactive service offer — converting field data from a maintenance cost into a revenue opportunity.
Conversational Field Service
An agent-assisted cockpit giving technicians step-by-step work guidance in the field, connected to the same knowledge graph driving quoting and warranty.
Built for
Heavy equipment & construction, mining, industrial equipment, welding equipment, HVAC/compressors/pumps, semiconductor equipment, medical equipment, and oil & gas equipment manufacturers.
Jnanik AI
Empowering Businesses with Generative AI Solutions.
Jnanik AI builds enterprise generative AI applications that automate workflows, sharpen decision-making and streamline operations — for organizations pursuing AI-led digital transformation without compromising on security or data protection.
Four service pillars
AI Knowledge Hub
Retrieval-augmented generation that organizes an organization's own knowledge and makes it instantly accessible — turning scattered documentation into a source teams can actually query.
AI Strategy
Consultative work to identify the AI opportunities that yield real, measurable returns — before a single line of code is written.
Agentic AI
Intelligent agents deployed across sales, support and operations that cut response times and scale without proportional headcount growth.
Small Language Models
Custom SLMs, fine-tuned and prompt-engineered for a specific enterprise's data and use case — lighter, faster and more controllable than a general-purpose model where the task doesn't need one.
Product surfaces
AI Chatbot
Deployed for customer support — trained on an organization's own knowledge base.
Actionable Assistant
An agent built for autonomous operations, not just Q&A.
Custom AI Solutions
Built for a specific business challenge that doesn't fit an off-the-shelf product.
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Ready to put product and delivery on the same team?
ACSA builds and runs the platforms these products sit beside — so product adoption and enterprise delivery stay under one accountable partner.
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